Invention

Crowdsourced Responses Management To Cases

Granted as US9418355. 1 filing on record with the USPTO.

Status: Granted
Priority application: 14032368
Earliest filing: Sep 20, 2013
Assignee of record
Inventors: Shahid N. Shah
Last USPTO event: Aug 16, 2016

Abstract

A response management system and method configured to allow management of responses to a case submitted by an entity in a crowdsourced network. The system includes a processing circuit that receives, from the entity over the crowdsourced network, the case. The processing circuit federates the case, into a plurality of federated cases, based on one or more parameters. The processing circuit routes the federated cases to the crowd of respondents in the network. The processing circuit receives responses from the crowd for each of the federated cases. The processing circuit integrates responses for each of the federated cases to yield a single integrated response for the case. The processing circuit publishes the integrated response anonymously that is viewable publicly.

As published in US9418355.

First claim

1. A response management system configured to allow management of responses to a case submitted by an entity in a crowdsourced network, said system comprising: a memory for storing information pertaining to said case submitted by said entity, respective responses for said case by a crowd of respondents in said crowdsourced network, and programmed instructions;

The claim as granted. The full claim set is in the patent document.