Intellectual Frontiers

Do Not Treat a QA Pass as Proof That Users Can Do the Job

The QA versus UAT Matrix

Use this when a team is treating a QA pass as proof that users can do the job, or scheduling UAT that is really a second round of QA. Worked in “‘We Tested It’ Means Almost Nothing.”

The QA versus UAT Matrix, one line per dimension, filled in for your own release.

Dimension QA UAT

Question asked

Who performs it

Tested against

Data used

What “pass” means

What a pass can’t prove

If the two columns come out nearly identical in the “Who performs it” and “Data used” rows, the team ran QA twice and called the second one UAT.