Intellectual Frontiers

Pattern

Let machines watch; keep consequential decisions with people

Machines can watch systems and prepare evidence. People remain responsible for decisions that cannot be reversed. This note recommends that machines take the high-volume, repetitive work where errors can be corrected, and that the line between machine and person move only when measured performance supports it.

The line

Claim: recommendation

Give machines the high-volume, repetitive work where an error can be corrected. A person should decide whether to isolate production, notify customers, disclose to a regulator, or accept a risk.

The line is not fixed. It should move only when measured performance supports the move, and it should be able to move backward after an incident.

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