Intellectual Frontiers

Pattern

Work Unit record

This note gives a versioned record that another person can inspect and test, so a piece of work is described by evidence and not by intended process. A description of intended process is not evidence of actual work, and the unit should be neither too broad to observe nor too narrow to own a result. Describe one piece of work by its purpose, evidence, authority, risk, handoffs, and accepted outcome.

Inputs

Observed cases, source records, policies, staff accounts, exceptions, and outcome measures.

Method

Write the purpose, trigger, inputs, source priority, decisions, actions, outputs, authority, risks, dependencies, handoffs, timing, failure modes, rights, and acceptance test.

Output

A versioned record another person can inspect and test.

Boundary

A description of intended process is not evidence of actual work.

Stop

Stop when the unit is too broad to observe or too narrow to own a meaningful result.

Related

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