Write One Page That Says Who Is Being Tested

ICP Acceptance Specification template

Companion to The Product Manager’s New Job Is Acceptance · Updated 2026-09-30

Use this page before any test. The chapter “Define the ICP Before You Test Anything” explains each field. Keep it to one page and put a version on it.

Copy the table below. If you cannot fill a field, write “unknown.” Do not fill it with a guess.

FieldYour answer
ICP name and version
Inclusion criteria: what a person or account must have to count
Exclusion criteria: what means their results do not count as evidence
Context: the organization or the person’s working situation
Actor map (link to the actor map)
Trigger: the event that starts the search for a solution
Current alternative, including doing nothing
Desired outcome, in the customer’s words
Constraints: budget, time, regulation, data, integration, skills
Evidence held, and how strong it is
Assumptions still unproven

Fields for an organizational product

Add these if you sell to organizations: organization type, size, and business model; technical environment; workflow maturity; regulatory environment; problem severity and urgency; purchasing authority; implementation capacity; data availability; integration constraints; economic fit.

Fields for a professional or prosumer product

Add these if the customer is a person or a small team: how they work now, what the product has to beat, what it costs them personally, how much switching hurts, and who else has to agree.

Three checks before you use it

  1. Can you name one kind of customer whose result you would not count? If not, the ICP is too broad.
  2. Are the buyer, the administrator, and the daily user all described?
  3. Is at least one assumption listed as unproven? If none, someone is not telling you something.

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